Vision for Wisdom-driven Intelligent Technology

What is “Wisdom- driven Intelligent Technology” for developing quality of our life?

With the Coronavirus pandemic we are at a make or break moment in the history of global human civilization. In this challenging critical transformative moment, global human civilization cannot afford to fail.

Until now, global civilization has been driven by competitions of profitability for narrow own groups rather than long term sustainable global evolvability to nurture collaboratively with deeper fundamental level of understanding. Corona crisis has woken us up to realise the fundamental nature of global environment how much she can buffer and how far we have already crossed her red line. Intelligence was taken for technological innovation with effectiveness measured as efficiency for competitiveness of profitability, but less concerned for True Value Creation by Wisdom.

What is Wisdom? Own truly fulfilled quality of life is the most important resource to drive the required transformation in a form of global institutions to become sustainably functional. We must use our sensitivity, communicability and respect to own and others’ lives.  This is a great opportunity for the transformation. It is the source of the wisdom of evolution for all.

Unless we take care to appreciate the value of self, family and friends, community, democratic functional society, we cannot develop own sovereign society. Through Corona Crisis we have become acutely aware this fact via matter of life or death of own loved ones. We are truly learning to understand how much we are interdependent globally, which makes us humbler and respect diverse culture and nature in the world as a globally connected protecting network of (institutional) ecosystems, and symbiotic life – non-life information ecosystem for this value development / evolution.

But also we are changing our behaviour and priority as desperate to save lives even halting the socio-economical functions. Our goal is clear for all and unified. At the same time we are seeing the consequences of cleared pollution from the air, freeing animals to wider spared habitat, efficient streaming of international conference without jet-lag, with more family time. We are given the needed civilizational reflection on the impacts and consequences of own behaviour on the globe. We must learn, understand fundamentally and decisively change collaboratively coordinative for what drive sustainably evolvable civilization for human, environment and globe all together for long term.

Wisdom must bring the evolution of real functionality through our behavioural changes and affirming institutional framework changes.

This time without mistakes, we must be wiser, more humane and enjoy building for sustainably evolvable global civilization.

How to achieve Wisdom-driven Intelligent Technology

Multidisciplinary research, innovation and design approaches

Solution oriented approaches must bring real value creation.

1) Safety of human life, family and home, through securely protected meaningful connection information network and sustainable global functionalities must be guaranteed accountably through healthy democratic design processes.

2) Within these secured safety frameworks, individual develops truly fulfilled life with one’s agency as a responsible global citizen to contribute to further the development of the society.

3) Development and evolution in relation between life quality, society and environment must be guaranteed. These are human nature and nature of evolution as global civilization fully expressing her potential.

4) To realize these, wide multidisciplinary approaches are needed to develop effective processes, structural strategy and (institutional) infrastructures building within the system function.

How can a technology company build its trust?

Globalization strategy via Corona Crisis era

Over the last two decades the technology sector has moved from corporate outsiders to the current position of industry heavy-weights that have overtaking banks and oil companies at the top of corporate rankings. Along with this rapid growth the general popular perception has shifted from enthusiastic support for an “idealistic upstart industry” to scepticism and concern over hidden agendas and secondary motivations linked to “surveillance capitalism” and the commodification of personal data. While this shift is taking place all over the “western world”, it is probably most pronounced in Europe which has heightened sensitivity due to historic abuses of power that involved high levels of surveillance. Compounding these developments is a more recent shift in geopolitical and economic thinking that has identified various ICT technologies as being of strategic importance and hence requiring a capacity for independence from foreign imports.

Against this background, any technology company seeking to gain the trust of European regulators must proceed from an acknowledgement that trust in an organization and its products/services depends not only on the level of excellence in the qualities of its products/services but also on an assessment that the intentions of the organisation are compatible with European values, as demonstrated by an open decision making process of its management with highest ethical standard.

To understand what it means for an organisation to operate in a way that is compatible with European values, it is necessary to reflect on the foundations and reasons for the existence of the EU. While often treated as primarily a mechanism for strengthening Europe’s economies the true foundational reason for its existence, as recognized in the 2012 Nobel Peace Prize, is to advance peace, reconciliation, democracy and human rights in Europe. Often referred to as an ongoing experiment in bringing together diverse nations to voluntarily cooperate in ever close union, its motto of “united in diversity” reflects the delicate balance that places consensus building at the centre of all decision making. Diverse states have diverse interests but the process of co-dependent co-creation among states at different stages of economic development strengthens the whole project.

How can a technology company embrace human rights based consensus building processes as a way of working and engaging with the EU? Fundamental to the consensus building approach is a co-creation mindset that accepts input from other parties as valued building block towards the construction of an international greater good. Compromises may have to be made which might divert the direction of technological development, but when doing so it is important to remember that technology is a tool to serve people and technological development that does not have societal acceptance does not fulfil this purpose.

Let us consider for instance the case of the GDPR legislation, which some tech companies perceive as stifling their ability to innovate. A product of many years of consensus building negotiations, GDPR is not designed to stifle technology innovation but rather to channel it into a new direction. It hinders business models that are based on surveillance capitalism, but it encourages innovation of alternative data processing technologies such as edge based federated computing. The push toward this new direction however is not an arbitrary choice but rather a response to the realization that increasingly accelerated growth along the previous path would lead to an unsustainable situation that would break society. That assessment of unsustainability of pre GDPR business models appears to be validated by the many nations that are following the EU’s example and introducing GDPR derived concepts in their own data privacy legislation, including California the home of Silicon Valley.

As a counter example we might look at the case of the push to get the global telecommunications standards setting organisation, the ITU, to adopt and promote New IP. New IP is the proposal for a new internet standard that would radically shift the way the internet infrastructure operates from the current decentralized model to a top down government-controlled model. In stark contrast to a consensus building approach, the proposal for New IP appears to be pushed purely on the basis of its technical merits for delivering greater connectivity capacity. Without engaging with the societal values that would be impacted by such a radical shift in the internet infrastructure, the dominant response to the New IP proposal among EU states is inevitably one of distrust regarding the underlying intentions of this proposal. To mitigate such trust issues, it would be necessary to engage in an open co-development approach that includes genuine amendments to the New IP technology to address the concerns expressed by stakeholders at all levels of society.

What are the impacts of the COVID-19 pandemic on societal consensus regarding technology and the role of tech companies? This crisis is unfolding rapidly with extreme and grave impact on governments and societies around the globe. One aspect that the crisis has revealed are the essential needed functions for providing safety and security for protecting the lives of all citizens from adversities (pandemics and natural disasters like earthquake, flood or hurricanes, etc). The current situation requires large scale infrastructure planning and coordinated dynamic responses at a rapid pace. The overwhelming speed and scale require coordination not only within the nations but with its neighbours including calls for support internationally. The post COVID-19 period will immediately need to flexibly and dynamically reconsider how societies can cope with all the other types of massive scale adversaries. This requires a shift from the neoliberal model in which all responsibility was transferred onto individuals, to a more socialist model in which the state takes responsibility for a duty of care towards its citizens through the building of large, flexible, dynamic and resilient infrastructure and maintaining / rebuilding / modifying the basic function of society according to different types of hazards. In the context of technology governance the shift in thinking around responsibility and duty of care had already started in the pre COVID-19 era, as evidenced by an increase push to shift regulatory compliance away from reliance on individual consent based methods towards greater emphasis on impact assessments. Trust in the intentions of tech companies will be assessed on the basis of how the products and services provided by the company contribute to the common good of all the citizens and society.

Current estimates on the global impact of the COVID-19 pandemic suggest that full socio-economy recovery will likely take more than two years. The EU is currently preparing a 7-year economic recovery plan post-Corona era. During this period there will be three guiding principles that need to be embraced by any company that intends to establish itself as a trustworthy socio-economic partner.

  1. Embrace humility and support for the communities the company engages with (as partners, employees and customers) by paying taxes and investing in the community on the basis of supporting its sustainability and its development.
  2. Be a reliable engagement partner that delivers high quality products or services.
  3. Focus on societal demand driven solution provision, avoiding vanity projects that produce solutions in search of a problem.